Question 1

Can I get my headphones serviced after the warranty period?

Accepted Answer

Yes, we can service most headphones even after the warranty period. If you have issues with an older headset, contact us and we'll do our best to fix it.

Question 2

How do you pronounce "Milian"?

Accepted Answer

However feels right for you!

Question 3

When will my order ship?

Accepted Answer

Most orders ship within 1-3 business days. If there's a temporary stock outage, we'll notify you of any delays. Pre-orders can take up to 6 weeks, but usually ship within 2-3 weeks.

Question 4

Do you offer international shipping?

Accepted Answer

Yes, we ship worldwide! If you have special delivery requirements, just send us an email.

Question 5

What types of audio connectors do you offer?

Accepted Answer

We offer a wide range of audio connectors: 2.5 mm TRRS, 3.5 mm TRS, 4.4 mm Pentaconn, 6.35 mm TRS, Mini XLR & XLR, and various IEM and Headphone connectors. If you don't see what you need, contact us and we'll help you out.

Question 6

Can I request a custom cable length?

Accepted Answer

Absolutely! If you need a specific cable length not listed on our site, just contact us with your requirements.

FAQ